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As we step into 2025, the telecom landscape in Sub-Saharan Africa presents both significant opportunities and challenges. In an exclusive interview with Telecom Review, Rajiv Aggarwal, Head of Sales, Sub-Saharan Africa, Cloud & Network Services at Nokia, reflects on key takeaways from 2024, the growing role of automation and AI, the escalating importance of security, and the trends set to shape the telecom industry in 2025. His insights offer a roadmap for navigating this rapidly evolving market.

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The United Arab Emirates (UAE) is at the forefront of innovation and global digital transformation, delivering next-generation digital services to enterprises and consumers. du, one of the country’s leading telecom and digital service providers, has demonstrated its commitment to advancing the 5G Advanced innovation and UAE’s digital landscape.

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Globacom's Executive Vice Chairman, Bella Disu, has reaffirmed the company’s preparedness to spearhead the Federal Government's digitization program.

She disclosed this during the launch of Nigeria's Digital Economy Report with the topic "Driving Economic Growth through Digital Transformation."   

She revealed Globacom's strategy to support technological growth in Nigeria while underscoring the significance of Nigeria continuing to harness the transformative possibilities of emerging technology.

Disu said that Globacom has a learning management solution which can train up to 100,000 users each month, and that the company would also launch four digital innovation hubs in key cities across the country soon. 

In her words: “We see the current challenges in the sector as a responsibility to be at the forefront of enabling tech advancement. We are, at the moment, doing two things which key into the Ministry of Communications, Innovation and Digital Economy’s strategic blueprint. Under the pillar of Knowledge, the ministry is planning to have about 3m technical talents by 2027 and also increase digital literacy. In Glo, we have a Glo learning management solution which has the capacity to train up to 100,000 users a month on different skill sets, from digital marketing to other professional courses, some of which we plan to offer as CSR, and also courses covering Python, blockchain, and AI to really push digital literacy.”  

“Under innovation, we plan to have four innovation hubs, with one to be rolled out in Lagos in the fourth quarter of the year, and three to be commissioned by the second quarter of 2025 in PH, Ibadan, and Abuja. We see these hubs as being an eco-system and a catalyst for technological advancement where we have hubs for tech enthusiasts, entrepreneurs, incubators and accelerators to really collaborate, thrive and learn,” she added.

Disu noted that the impact of digitalization was already visible in a few sectors: “Digital platforms have completely revolutionized the transportation and mobility services sector with ride-hailing companies facilitating hundreds of millions of rides in the last seven years. In e-commerce, the sector has grown significantly with the online user market now at about 76.7 million users. We have also seen a huge growth in POS terminals from about 155,000 in 2017 to now 1.8 million in 2023.” 

“More and Nigerians are going into remote work, and with the right training, they will be able to take up even more lucrative roles in the sector. In entrepreneurship and start-ups, through fintech and content creation and startups, the opportunities are vast,” she pointed out, and pledged Globacom’s continued support for the sector.

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