As enterprises and service providers navigate the complexities of modern connectivity, MEF is accelerating the adoption of Network-as-a-Service (NaaS). Artificial intelligence’s (AI) integration with NaaS is advancing this shift, enabling service providers to drive new business in meeting the emerging demands of enterprise.

Read more: MEF’s Kevin Vachon on Accelerating NaaS Adoption and Industry Certifications

As we step into 2025, the telecom landscape in Sub-Saharan Africa presents both significant opportunities and challenges. In an exclusive interview with Telecom Review, Rajiv Aggarwal, Head of Sales, Sub-Saharan Africa, Cloud & Network Services at Nokia, reflects on key takeaways from 2024, the growing role of automation and AI, the escalating importance of security, and the trends set to shape the telecom industry in 2025. His insights offer a roadmap for navigating this rapidly evolving market.

Read more: Shaping Sub-Saharan Africa’s Telecom Future: Insights from Nokia’s Rajiv Aggarwal

The United Arab Emirates (UAE) is at the forefront of innovation and global digital transformation, delivering next-generation digital services to enterprises and consumers. du, one of the country’s leading telecom and digital service providers, has demonstrated its commitment to advancing the 5G Advanced innovation and UAE’s digital landscape.

Read more: Saleem Alblooshi Explores How du is Developing the UAE’s 5G Advanced and Sustainable Future

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Wise Move, the only online moving platform in South Africa, has seen tremendous growth since its launch at the beginning of 2022. Boasting over 70,000 monthly visitors and 5,000 new delivery requests added each month, Wise Move has become the go-to platform for anyone looking to move in South Africa. Now, Wise Move is looking to the future by integrating the Artificial Intelligence tool, “ChatGPT.”

Wise Move is revolutionizing the South African moving industry by becoming the first online platform to harness the power of OpenAI's ChatGPT through Artificial Intelligence (AI) integration. The company's cutting-edge technology provides users with an unmatched customer experience while giving movers a major competitive edge.

ChatGPT has significantly improved overall customer satisfaction and user experience. Moving companies can now reduce their response time and improve communication with clients. ChatGPT has become a game-changer for the platform's network of moving companies.

ChatGPT is a revolutionary AI-powered tool that can provide human-like responses. The possibilities for how businesses can use this new tool are endless, and early adopters are going to lead the way. Moreover, as AI integration helps moving companies improve their customer service, it also leads to better reviews. Wise Move’s aim is not only to help businesses grow but to thrive with better marketing, support and branding.

Furthermore, Wise Move has made it their mission to boost job creation and help foster the South African entrepreneurial spirit in the transport and logistics industry. The moving industry needs more innovation and forward-thinking companies to lead the way to a brighter future. Wise Move is definitely ahead of the pack.

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